Game Download FAQ – Help
Thank you for purchasing a Party Game Ideas printable game. If you are on this page, then something has not gone as planned with your order. We are here to help and want to review options to resolve the issue and get you your game.
1. I didn’t receive the printable game download link email.
a. Check your spam filter, we often find this is the culprit.
b. Check PayPal account email against current email. The game is sent to the PayPal email. If the email is no longer in use let us know and once your order is confirmed, we will forward the game download link to you.
c. The wrong email was typed into the order. If the email used is incorrect, send us an email and include your first and last name and purchase date so we can confirm purchase and get you your game.
2. I used eCheck and haven’t received my download link email.
eChecks take 3 – 5 business days to clear, and the game is not sent until it clears.
3. My download link has expired.
Email us and we will confirm the order and email the game to you.
4. I am having issues printing my downloaded game.
First make sure you are using the latest version of Adobe Reader and check your printer settings.
Still need help – How to print a pdf.
If you have additional questions concerning your order please Contact Us.